In January 25, 2016, has launched ProVia brand express customer service parts series. At the end of 2015, customer service brand Valta battery energy power business Johnson opened a rebranding program in china. By the end of 2014, BOSCH through the BOSCH car joint opened a franchise car service business in china. This series of actions show that transnational parts enterprises are strategizing, "a game of chess big customer service".

　　Customer service market ushered in the development of a good time

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　　China automobile market ushered in a period of rapid growth." January 27, China Automobile Industry Association Market Committee of the Secretary General Xu Haidong accept "China Auto News" reporter the interview said that 2016 our car ownership will reach 1.7 million cars, large after-sales market space will undoubtedly attract from all parts enterprises to accelerate the pace of entering. is the progress of technology and facilities.

　　Since 2014, the horizontal and vertical monopoly national ministries to increase efforts to get rid of the car accessories. Bosch Automotive Aftermarket Greater China President Mao Limin in an interview in said that the government and industry associations for automotive aftermarket attention degree gradually increased, a series of aims to break the monopoly of the policy is to promote the industry to a more healthy, more transparent and more open in the direction of the development of. He said: "the vehicle maintenance information disclosure means of competition. For example, the vehicle parts enterprises must launch a variety of positioning quality accessories, to meet the needs of owners and terminal 4S shop."　

　　The difference between the current domestic commercial vehicle enterprises considerable for channel management and pricing mechanism and a passenger car, commercial vehicle market and customer service so the passenger car market competition environment is not exactly the same. WABCO group vice president, Asia Pacific area and China business President Yu Sujie told reporters that in recent years, domestic after market still exist acts endangering the interests of users, the introduction of ten ministries guidance, will promote the commercial vehicle after-sales market gradually standardized.